The Account ID is a reference number that is used for communications between yourself and Invst to uniquely identify your account. Please note that this Account ID is not used for logging into the Invst service (email address is used).
You can find your Account ID on your Account page, at the top right corner of the Subscription tab.
Your account ID is also provided in most email communications sent to the email address you used to register.
Pledge 1% is a global movement to create a new normal in which giving back is integrated into the DNA of companies of all sizes. Pledge 1% encourages and challenges individuals and companies to Pledge 1% of equity, profit, product, and/or employee time for their communities. Pledge 1% is spearheaded by Salesforce, Atlassian, Rally, and Tides and over 2,750 companies in 60 countries have taken the pledge to date. Invst is proud to be one of them and has been dedicating 1% of its profit since day 1! For more information, please visit the Pledge 1% website.
Yes absolutely! Simulation form is pre-filled with parameters with default values. You can customize those values on a per simulation basis (in the form before running the simulation) or you can change them in your Global Parameters to ensure the same values will apply to all your future simulations. You can access and modify your Global Parameters in your profile.
Once you have modified your Global Parameters, the simulation parameters will then use those values, while you can still customize them further on a per simulation basis in the form before running the simulation. You can also reset those parameters to their default value in the Global Parameters page.
If you believe the default values of the parameters do not make sense or could be tuned further, please contact us as we are always keen to adapt the simulator based on your experience!
When you run a simulation, the simulation results are not stored on the Invst systems. Instead we store the input parameters, so that the simulation can be re-run anytime. If the Invst simulator is updated (e.g. improved algorithm or amendement to the Australian law), then re-running the simulation will give you up to date results, hence the potential delta between the 2 simulations. This will ensure that any simulation you run is accurate at the time you run it and that you don't get presented with outdated information.
If you have not finished to enter all the inputs to the simulation and would like to save it in order to resume it later, the easiest is to run your simulation as-is with the values you have entered so far. Although the simulation results will not be accurate (as you have not entered all parameters) this will save your simulation in your simulation history (like any simulation that is run). You will then be able to retreive it via the Simulation History page in order to finalize it.
You can also save your simulation in progress as favorite on the simulation result page in order to access it later even faster via the Simulation Favorites page.
Based on the service plan you subscribed to, you are allowed to run a number of simulations per month (see the Subscription page for more details). Each simulation you run (with different inputs) will count as 1 towards your monthly allowance. However, when re-running a previous simulation (from the Simulation Favorite or Simulation History pages), this does not count as part of the total in order to ensure the same simulations are not counted twice. Similarly, during a same session (i.e. as long as you did not log out of the service or your session did not expire), if you run 2 simulations with the exact same inputs, it will only count as 1 simulation. This will ensure you can tweak your simulations but are not penalised if you decide to come back to a previous version you had already run.
Invst use a number of proprietary algorithms in order to assign an overall score to your investment. This allows you to assess quickly the quality of your investment and to easily compare different investments. This score uses a multitude of metrics and indicators and algorithms are constantly tuned to refine the score and improve its quality and consistency. However this score is only to provide an indication and a high-level view and should not replace a deep review of all the metrics provided as part of the simulation results. There is no magical formula for property investment! So you should make sure that the detailed results of the simulation are relevant for your particular situation.
There is no direct way to influence the scoring system but you can tune it by selecting an Investor Profile in your account profile.
If you believe that the scoring system can be improved or that the score you are getting for a particular simulation does not make sense based on the values you provided as input or the other results that are displayed, please contact us, we are always keen to tune our algorithms to ensure they match your real-life scenarios and stay up-to-date compared to the property market
On the simulation result page, you can click on the "Export to PDF" icon (top right). This will open a new page which will display the same results in a printable version, and automatically open the print dialog window. You can then use your computer built-in "Print to PDF" or use a 3rd party software (e.g. CutePDF) to print the web page into a PDF document.
Yes! You can cancel your subscription at any time! Please note that cancelling your subscription will apply immediately and you will no longer be able to benefit from the functionalities available through your subscription. If you have just renewed your subscription (for a month or for a year), the rest of the subscription term will be lost and will not be refunded. Therefore it is recommended to cancel your subscription just before its renewal date (at least 48 hours in advance) to keep using the service for the last term you paid for in advance. After you have cancelled your subscription, you will still be able to enjoy the free service and will still have access to your saved simulations. Your subscription can be reactivated at any time by re-applying for one of the subscription options.
If you change your subscription from monthly to yearly, a new billing cycle will start and proration will apply. For example, if your were billed on the 1st of each month for your monthly subscription (as you first subscribed on a 1st of a month), and you switch to an annual period on the 15th, your new billing cycle will be on the 15th, and the last 2 weeks of the monthly plan you haven't used will be deducted from your annual subscription charge. This ensures you have full flexibility of changing your subscription period at any time!
If you change from an annual subscription to a monthly one, the amount of the annual fee that was not used will be credited to your next monthly payments (until credits have been fully used). Again you do not lose anything!
If you switch from a monthly plan to another monthly plan, your billing cycle will not change (you will still be charged at the same date every month) and if you switch from an annual plan to a monthly plan or a monthly plan to an annual plan, a new billing cycle will start at the date you make the change.
Proration will apply when switching from one plan to another. When the new plan is less expensive than the current plan, the prorated credit will be larger than the new amount due. For example, if you switch from the $30/month plan to the $10/month plan exactly halfway through the billing cycle, you receive a net credit of $10: a credit of $15 for the unused portion of the old plan minus a charge of $5 for the remaining time on the new plan. The next invoice, at the start of the next billing period, will reflect the $10 credit and the $10 due for a full, upcoming month on the new plan, resulting in a net amount due of $0.
When the new plan is more expensive than the current plan, the prorated cost will be applied to the next payment.
For example, if you switch from a 10$/month plan to a 30$/month plan exactly halfway through the plan’s billing cycle you have already paid $10, and used half of the current billing cycle. When you switch to the new plan, with a cost of $30, the unused portion of the previous plan results in a credit of $5. The cost of the new plan for the rest of the billing cycle is $15. Therefore, the total prorated cost of switching from the cheaper plan to the more expensive plan is $10. This amount is added to the next invoice. The next invoice will also reflect the payment required on the new plan for that upcoming month: $30. Thus, the next invoice is for a total of $40.
You will not be billed the $40 at the time the plans are switched, the plan change impacts the next invoice.
No unfortunately proration is a complex calculation which depends on your particular billing situation and it is not possible at this stage to show you precisely what proration will exactly apply when switching plans (see question above for details about how proration is calculated).
For details about the features associated with each of the subscriptions and their price, please refer to the Subscription page.
If a payment is failing due to card expiry or insufficient funds, a first retry will be made one day after the initial attempt. If it fails again, another attempt will be made 3 days later and finally another one will be made 7 days after that. If all those attempts have failed, the subscription will be cancelled.
No sorry, it is not possible to pause your subscription.
If you have accepted an invite to join a company subscription, your personal account is linked to this company. To leave this company account and get your own subscription plans, you can use the "Leave this Company" button in your Company Info page. Your personal account will then be linked to a new Free Subscription and you can upgrade it to your own new Premium, Premium Plus or Enterprise subscription.
However, if you are an admin of this company account, this option will not be displayed and you will have to ask another company admin to either remove you from this company account, or downgrade your privileges for you to be able to leave it yourself.
If you are the only admin of this company account, you will have to invite or promote another user to an admin privilege to ensure that the company account that you leave will still have an administrator to manage it.
Invst service is using Stripe, the world leader in cloud payment platforms. Your credit card details are not stored on our servers and do not even transit through our servers to guarantee its security. They are stored securely in Stripe (PCI Level 1 Service Provider) which processes payments when they are due.
Any sensitive information is securely transmitted between your browser and our servers, or between your browser and Stripe, using TLS, to encrypt and verify the integrity of the traffic and ensure that you are communicating with the authorized servers.
